Warranty

Limited WarrantyWarranty
100% Satisfaction Guarantee
At Matthews' Painting Company, LLC we promise to complete your interior or exterior painting or staining project as per your written proposal and carry out the painting or staining work in a professional and courteous manner according to PDCA standards.
Any exception to this will be corrected as noted or at the job completion and prior to final payment. Issues that arise out of product performance will be dealt with on an incident by incident basis and must be made evident to Matthews' Painting Company as soon as the defect is known to eliminate further damage.
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3 Year Warranty on Exterior Painting and Staining
5 Year Warranty on Interior Painting and Staining
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We will warranty against peeling, chipping, or blistering of the newly applied paint or stain which can be the result of poor or improper workmanship.
This warranty if transferable to the future homeowner, or owner of your residence or business.
The customer must perform the following for the warranty to be effective:
  • Provide a copy of the original painting or staining contract.
  • Contact us within the warranty period and as soon as the painting or staining defect is known so as not to cause additional damage to the substrate.
  • Show proof that the agreed proposal agreement was paid in full.
Our Painters at Matthews' Painting will perform the following:
  • Repair failed painted or stained areas by preparing the surface the same as stated in the contract and touch-up paint or stain the same as stated in the contract.
  • Repair failed painted or stained areas only where the paint or stain is peeling, chipping or blistering. The paint or stain color and sheen will not be an exact match in some areas of touch up due to aging and possible fading.
  • Repair failed painted or stained areas at no labor or material cost to the client.
The following is not covered by this warranty:
  • Painting where the client supplies the paint and material
  • Painting where the client performs any part of the labor
  • Failed painted or stained areas due to previous coating failure, water damage, moisture damage, or ground contact damage
  • Brush marks, roller texture, fading, chalking, bleed through from knots, rust stains, or tannin bleed
  • Horizontal painted or stained surfaces on exteriors(i.e. decks, deck surfaces like tops of railings, stairs, and porch floors)
  • Chipped or cracked paint due to abuse or "wear and tear"
  • Acts of God (i.e. Hail and/or storm damage)
  • Rotted or previously partially rotted wood
  • Cracks, nail pops, or imperfections in drywall, plaster, or wood that were not included in the original estimate or change order for repair.
  • 1 coat paint or stain applications
  • Semi-transparent stains or clear coat applications

Matthews' Painting Company, LLC is committed to quality painting and staining services, application procedures and products. In the event of a warranty claim, we, at Matthews' Painting, apologize in advance for any inconvenience.

Professional Painting and Pressure Washing servicing Warsaw, Winona Lake, Leesburg, Lake Tippecanoe, North Webster, Syracuse, Lake Wawasee, Goshen, Columbia City, North Manchester, Ft. Wayne, IN and surrounding Indiana cities. If your area is not listed, please contact us.
Professional Painting and Pressure Washing servicing Kosciusko County and parts of Allen, Elkhart, Huntington, Noble, Wabash, and Whitley Counties.

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INTERIOR: We are now scheduling interior work for: AUGUST 2017.

Our Interior Services Include Wall, Ceiling,Trim and Door Painting, Kitchen Cabinet Painting and Refinishing, Touch-Up Painting and Staining, Drywall Repair/Re-texturing and Wallpaper Removal!

EXTERIOR: We are now scheduling exterior work for: SEPTEMBER 2017.

Our Exterior Services Include House Painting and Staining, Deck Staining and Sealing, Pressure Washing and Log Home Restoration.

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Warranty

100% Satisfaction Guarantee

Matthews' Painting Company, LLC is committed to quality service, application procedures and products. We promise to complete your commercial or residential painting, staining, or pressure washing project as per your written proposal and carry out the work in a professional and courteous manner. . .

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